Iris- Jewelry & Repair in Gurnee, IL Closed now

Reviews about Iris- Jewelry & Repair

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  April 09, 2020, by Ana Lee P
  If I could give this place negative points, I would. I went here because I needed my watch fixed. I had just been to another store within the mall to get my battery changed but they completely hacked my watch. They referred me to this new shop (seemed like they had their own little side deal going on) and I trusted that this place would be able to fix it. They said they could change my battery and fix the rough edges the first shop created when they took a screwdriver to my watch and it would look good as new. They sent me away for half an hour to fix it. When I came back, multiple parts of the back had been ground down. It looks terrible now. And the owners response to that was that no one looks at the back. Will never go back here. Don't let their words fool you! They have no idea what they're doing.