Ross Dress for Less in Gurnee, IL Closed now

Reviews about Ross Dress for Less

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  December 18, 2019, by Tony Morales
  Has really good prices and if you're lucky you may lose your faith in humanity based on customer extreme rudness to the cashier. My favorite was a customer create a horrific scene. Reason: she can't bring the cart to the parking lot.
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  October 30, 2019, by Ana Cristina Andrade
  Cashier was very very rude and not helpful at all. I bought a $50 picture frame and other stuff my total purchase was almost $120. It was a really big frame so i asked for some of the biggest plastic bags that they have to cover the frame since it was snowing. He's answer was I can't just give you empty bags. I explained to him it was snowing and I don't want my frame to get ruined. Well his answer was "thats not going to help" and gave me only 2 plastic bags. On my way out, the customer after me went up to me and said he was really rude and apologize for him. Then I thought you know what she's right is not just me, she also notice it. So I went back I asked for the manager told her what had happen, it really looked like she didn't cared how he made me feel. I told her I was goimg to returned the merchandise, and instead of her telling ok I am more than happy to help you with that. She just said YEAH HE CAN DO THE RETURNED. So very disappointed. I AM NOT GOING TO WASTE MY MONEY ON A STORE THAT DOES NOT KNOW HOW TO TREAT THEIR CUSTOMERS.